Everything you need to run, extend, and ship Andrea Helpdesk.
Installation paths, API reference, schema detail, product screenshots, release notes, and update mechanics. This site is built from the app repository docs and wrapped in a navigation structure that is easier to browse than raw markdown.
Coverage
7 core docs
Guide, API, schema, screenshots, versioning, and changelog.
Source of truth
Synced from the Andrea app repo
Update the app docs, then rebuild this site. No second docs fork to babysit.
Getting Started
Product overview, installation paths, requirements, and high-level feature reference.
Installation
Command-line install, FTP/shared-hosting install, and the browser installer flow with generated mockups.
API Specification
Full REST API reference including auth, tickets, replies, attachments, portal routes, and update endpoints.
Database Schema
Table-by-table schema notes, keys, indexes, relationships, and operational behavior.
Screenshots
Annotated screenshots of the agent UI, portal, reports, and admin settings.
Versioning And Updates
Release metadata, update flow, preflight checks, and deployment/update mechanics.
Changelog
Release history and notable changes across features, fixes, security, and docs.
Sections
